FAQ's

Commonly asked questions and information about Skate by the Doe

Synthetic ice is a professional-grade solution for temporary and permanent installations alike. Our rink utilizes synthetic ice and real ice skates. Learn more from the manufacturer

Yes! The ice skating experience is very similar to real ice and we take care to keep our equipment clean and maintained for the best experience. 

We can transfer tickets to another day, once for no additional fee. No transfers or refunds can be given within 24 hours.

Yes, you may complete an additional order or contact us to manually add more.

Groups can request a private rental of the rink Monday-Wednesday. Please contact Kelly Kitchens at info@skatebythedoe.com or 423-547-3008